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Naomi Harding
I previously used Blackbaud's CRM product that is built on basically the same platform as Altru and was surprised ...
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Here's the link to the IDEA

Abbie Stevens
Hello! I've noticed that when I'm manually adding a new constituent, the software automatically assumes their ...
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Claire McCann
We've implemented a 3% Credit Card Processing Fee for online sales. But it doesn't apply to donations or Special ...
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@Claire McCann
How did you add the fee to online purchases?

Liz ReillyBrown
Hi there! We've had a staff members accidentally delete an entire scheduled program twice recently when they ...

@Liz ReillyBrown You can't delete a program if it has any sold tickets (even if tickets are refunded). You CAN ...

Andrew Brandwood
When I initialise my webform from the bbox init for the first time, the form loads and behaves as expected. When I ...
Heather De La Garza
Hello! We have an annual Faerie Trail event in which we need people to 1) register to get a site to build their home 2) ...
Chris Armstrong
Hey everyone, I'm currently setting up a Special Event and have been asked to make it members only for the initial ...
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Derek Schartung
Hi, Is anyone else having issues with the minimum donation amount on web forms? Prior to 5.30.412 our minimum was ...
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@Derek Schartung
We've seen a few $.01, but only on top of ticket purchases (donation at checkout), so the total has ...

Rey Lopez Garcia
Hi there. Trying the Query API I always received a 403 error. Do I need specific permissions to connect to this API ...
Nancy Rice
My question is if someone makes a purchase and at the same time makes a donation does the receipt have to list the ...
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