@Tamara Christensen There are a few different reasons this can happen - this Knowledgebase article walks through ...

@Beth Trainer
I think we are going to! I've had one virtual meeting with a rep so far. We are in the very beginning ...

@Kristi Zoebelein
We are having a similar problem. Have you spoken with Xtrulink about this? We have a long ...

@Lori Matoba We get this issue all the time. People often report that the forgot password process “goes in circles” ...

@Canyon Stewart

You can enter a nickname on a constituent record, on the “Personal info” tab. You should be able to ...

@Riley Holland
I use the lookup ID of the primary member.

@Jon Wysong
Hello Jon,

I recently looked into setting up the Altru GL System and met with Blackbaud about this. They ...